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Customer Service

LEGO Customer Service banner featured
Features 

Here’s the secret to LEGO’s world-renowned customer service

16/11/202116/11/2021 Chris Wharfe 1079 Views 2 Comments Customer Service, Hannah Quill, LEGO, LEGO Customer Service, Monika Lütke-Daldrup, Net Promoter Score, Niels B. Christiansen, NPS, The LEGO Group 2 min read

Ever wondered why the LEGO Group’s customer service is so good? Apparently, it’s all down to four small words… If

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75280 501st Legion Clone Troopers review title
News 

No, LEGO Star Wars 75280 501st Legion Clone Troopers hasn’t retired in Australia

04/05/202104/05/2021 Chris Wharfe 1039 Views 0 Comments 75280 501st Legion Clone Troopers, Australia, Brickset, Customer Service, LEGO, LEGO Ambassador Network, LEGO Customer Service, LEGO Star Wars, LEGO.com, New Zealand, Reddit, Star Wars, The LEGO Group 1 min read

Don’t believe the rumours: LEGO Star Wars 75280 501st Legion Clone Troopers hasn’t retired in Australia and New Zealand. Given

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LEGO 71030 Looney Tunes Collectible Minifigures review title with Wile
News 

What to do if your LEGO 71030 Looney Tunes box is missing Wile E. Coyote

25/04/202125/04/2021 Chris Wharfe 1757 Views 0 Comments 71030 Looney Tunes, 71030 Looney Tunes Collectible Minifigures, Collectible Minifigures, Customer Service, LEGO, LEGO Customer Service, looney Tunes, Minifigures, Road Runner, Wile E. Coyote 2 min read

If your full box of LEGO 71030 Looney Tunes Collectible Minifigures is missing Wile E. Coyote, here’s what you should

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LEGO 10275 Ghostbusters Ecto 1 instructions featured
News 

LEGO confirms it’s moving away from black backgrounds in its manuals

09/03/202109/03/2021 Chris Wharfe 1344 Views 0 Comments 21326 Winnie the Pooh, Customer Service, Ideas, Instructions, LEGO, LEGO Ambassador Network, LEGO Ideas, The LEGO Group 1 min read

The LEGO Group’s Building Instructions team has confirmed earlier comments that the company is moving away from using black backgrounds

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LEGO bag
News 

The LEGO Group has updated its online returns policy

20/02/202120/02/2021 Jack Yates 1814 Views 0 Comments Customer Service, LEGO, LEGO Store, LEGO.com, returns, terms and conditions 2 min read

A change has been spotted on the official online LEGO store that should make it a lot easier to return

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LEGO Batman 76139 1989 Batmobile featured 3
News 

Here’s how to get a free replacement roof for LEGO Batman 76139 1989 Batmobile

01/02/202101/02/2021 Chris Wharfe 1576 Views 0 Comments 76139 1989 Batmobile, Batman, Batmobile, Bricks & Pieces, Customer Service, LEGO, LEGO.com, The LEGO Group 1 min read

If you haven’t yet requested your replacement roof for LEGO DC 76139 1989 Batmobile, here’s a step-by-step guide to getting

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LEGO logo
News 

LEGO Customer Service offers bricks for sale again

11/06/202011/06/2020 Graham 1780 Views 0 Comments Customer Service, LEGO, LEGO.com 1 min read

After taking the service offline for a period of time, the LEGO Group is now offering Bricks and Pieces again

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walle
Ambassador News News 

LEGO 21303 WALL•E Issue Clarification

03/09/2015 Rich 2145 Views 3 Comments 2015, Ambassador, CEE, Customer Service, Disney, Ideas, LAN, LEGO, Pixar 1 min read

The new LEGO Ideas 21303 WALL•E? was due out on the 1dt of September globally but there has been a

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